Managed IT Services & Support Client Testimonials

Whether you are charged with maintaining services, implementing a new system or remodelling business processes it is a major challenge. SureSkills will work with you to guarantee that your business transformation takes place on time, with no disruption and with the maximum effectiveness. Read how some of SureSkills clients have leveraged our expertise.

"From our company’s point of view IT outsourcing is a very clean business decision. SureSkills changed certain parts of our IT workload from a management and time headache into contract-based service delivery issue, in the process minimising risk, capital cost and the IT overhead footprint. We know we can’t ignore outsourcing and SureSkills make a compelling case." Brian O’Toole, IT Manager

"We know we need to invest in a high level of ICT infrastructure and support. We don’t have the size/scale to be able to afford a full in-house IT team. But we face all the same issues of a very large company. We’re a typical SME business, so having all the specialist skills in-house is effectively out of the question. That’s where SureSkills Managed Services provides a tailored solution – filling the gaps and underpinning our infrastructure”. John O’Connell IT Manager

"We don’t have the time or expertise to follow the ever changing Technology world. While we do want to use technology to maximise our operations, we don’t want Technology for the sake of it. We had a very good IT operation, but saw tremendous cost and operational efficiencies in a strong local outsourcing partnership - someone who we meant something to. Local accountability and a person (in Dublin or Belfast) at the end of a phone line. SureSkills fulfils our needs and helps our company meet our business objectives." Enda Fitzpatrick, Finance Director

"From day one SureSkills has given us world-class IT infrastructure tailored to our needs with a view to scalability to fit the business needs in time to come." Adrian Smith, Commercial Director 

"We get cost effective hardware from Dell and expert Data Storage Infrastructure Deployment from SureSkills expert team. We don’t worry about storage. We can grow as much as we want for a modest cost increase. No fuss, no bother." Rory Jones, IS Manager

"A measure of return on investment was speed and efficiency. Now restores can be delivered within hours, and sometimes minutes, rather than the several days it took previously. We are now able to deliver a far better service with a lot less effort. SureSkills is a perfect partner." Russell Brown - IT Director

"If our head office IT stopped functioning for any length of time the whole business would be at risk. The beauty of Backup over Wire is that Ethernet backup is a cheap way to move data between a remote site and the company’s wide area network. SureSkills designed and deployed this solution – now monitoring and managing it." Mark Fagan, IT Manager

"We wanted peace of mind. Our data had to be stored in an environment that gave us an absolute sense of security. We had to know that nothing would compromise confidentially and that continuity of service was absolute. There’s nothing worse in my world than when the system is down, together with SureSkills we have been able to optimise our solution to avoid possible failure." Simon Delaney, Director

"Outsourcing is not just about reducing costs, but making sure you get what you want. Our Law Practices is more demanding than the average customer, so we needed a partner who could respond to that and assume the mantle of strategic IT adviser. SureSkills delivers on every count." Fergus Manning, Managing Partner

"SureSkills has been instrumental in the successful delivery of most of our important projects; Storage, Infrastructure, Deployment and Training." Fergal Ennis, General Manager

"We needed to consolidate our enterprise information technologies to create a platform with inherent flexibility to later introduce new technologies. A high performance, high availability storage environment was a fundamental part of our strategy. SureSkills are number one in this regard." Graham Reid, Systems Manager