Service Management

IT Service Management (ITSM) is all about managing the information systems that deliver value to your customers (internal or external). If you’re operating, managing or planning IT systems, then you are doing ITSM – day to day fixing, running, planning and or managing changes so they don’t cause disruption to the business. ITIL is the name of the world’s most widely recognised framework. 




You might also be interested in...

As a long time training provider of Service Management, SureSkills has the skills and experience to ensure you enjoy all the benefits of maintaining or upgrading current certification.


Sign up for our newsletter