For all training related bookings the following terms and conditions apply.
A written letter, email or fax constitutes a firm contract with SureSkills. For bookings postponed, transferred or cancelled with;
∆ 12 or more working days notice, 10% of the fee is payable
∆ 7-12 working days notice 50% of the course fee is payable
∆ 7 or less working days notice the full course fee is payable.
∆ Late Availability bookings the full course fee is payable - non transferable.
∆ Skills / Training Card prepayments are valid for 14 months from date of purchase.
Postponements and cancellations should be made in writing/email/fax. If they are made only by telephone they must be confirmed by return in writing by SureSkills and this document from SureSkills will be the only evidence of variation of the original contract.
∆ All public courses are run subject to demand. SureSkills reserves the right to cancel, postpone or change as necessary.
∆ Delegates undertake to attend all classes at the time allocated and on the dates stated on the course booking document.
∆ All course materials are copyrighted and the duplication or distribution of same is strictly prohibited.
∆ Fees are invoiced and payable in full on or before course commences - unless a corporate account is opened.
∆ Methods and means accepted for payment are detailed in Payment Types and Terms.pdf.
IT Consulting and Deployment related projects typically follow the terms and conditions linked here - unless otherwise agreed between SureSkills and the client Project Terms and Conditions pdf.