CEO Learning Services
SVP Sales Learning Services
SVP & Director Service Management
Learning Services Operations
Ross is a highly skilled manager with a breadth of business experience in information technology and learning services. Responsible for all the commercial operations of the company since 1995, Ross has expanded the traditional domestic business and built a Global Learning Services organisation helping multi-national OEMs accelerate learning advantage by Developing, Supporting & Managing large scale knowledge management projects.
With a proven track record of international sales, business development and sales management, Steven is a results-driven, highly effective senior Sales Manager focused on delivering success, sales direction and strategic growth for Learning Services Division of SureSkills. Integral to providing strategic and sales direction to the future development of the Learning Services Division, Steven is responsible for managing, maintaining and developing the sales-cycle.
Ruaidhri is Director of Service Management at SureSkills and President of SureSkills Canada. He a specialist in Service Management and Project Management with over 20 years experience in both public and private sector organisations across the USA, UK and Ireland. Ruaidhri has been instrumental in developing the company's market leadership in Service management and Project Management training & consulting.
Rob is leading and supporting our Learning Services teams with operational governance and process excellence, so they can do their very best work. Creating an environment that enables career fulfilment.
Head of Talent & Operations
Senior Technical Consultant
Head of Data Analytics
Head of Instructional Design
Responsible for leading and managing the talent & operations function of our Learning Services division. Siobhán is focused on building teams that reflect our corporate ethos – enthusiastic experts that are committed to exceeding customer expectations.
Joe is the Senior Subject Matter Expert (SME) in the Learning Services team. He designs and develops technical training courses for several multi-national companies in the OEM technology sector. Joe engages at a high level with our client's project team and SMEs to ensure that their unique training and certification requirements are met.
Greg's primary focus is on helping clients create Competency Based Learning Frameworks. Working with clients across multiple sectors and sizes, Greg has helped organizations establish infrastructures, processes and governance to empower the business to put competencies at the centre of learning strategy, and to create a framework that becomes the template for personalized learning and development.
James is passionate about learning and loves discovering how design and technology can enhance learning opportunities for clients. He believes education is a basic need for everyone. He is passionate about questioning, improving, and enabling our client’s businesses around the globe.
Project Manager
Technical Consultant
Lead Instructional Designer
Learning and Content Specialist
With over 10 years’ experience of successful program and project delivery in the learning industry, Norma works closely with our Partners across a wide range of medium to large-scale learning projects. Providing robust engagement with stakeholders, projects are driven in a timely manner, delivering solutions effectively across all phases of a project.
Michael is a technical consultant and subject matter expert in the learning services team. He specialises in technical course design, lab development and certification material development, ranging from web based training to instructor led training. Michael liaises with our clients global SME and project teams, working in partnership with them to deliver all their technical course requirements.
Steve is an experienced Learning & Development practitioner with extensive experience in all aspects of the training lifecycle, integrating both traditional and e-learning methodologies. Steves helps our clients by translating technical/system applications and processes into learning content appropriate for end user consumption. He has also been responsible for the design and delivery of numerous learning solutions to support the national roll-out of strategic projects for corporate clients.
Simon is a passionate learning professional with a background in curriculum design and implementation, instructional design, content creation, and learning strategy.
Business Analyst
IT Business Consultant
Renato is a skilled business analyst with a wide range of certifications in learning platforms.
Roberto is a business consultant with a dynamic skillset.
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CEO
Chief Operating Officer
Head of Technical Services
Head of Sales
Brian has served SureSkills since 2000 and has, over the last number of years, worked as part of the leadership team which has successfully expanded SureSkills from an IT training and solutions company to a Consultancy and Learning Services organisation that today partners with clients worldwide.
Andy leads a highly-capable team of high-performing professionals to be efficient, productive, and effective with a focus on our customers.
Brian is a highly skilled and experienced IT professional working our IT Consulting & Solutions Division. He has extensive experience as an IT Technical Consultant, designing & implementing customer facing projects ranging from small-scale implementations through to enterprise level Data Management, Email Migrations, Mergers and Virtualisation projects.
Simon oversees both our IT Consultancy Services and Resourcing Divisions, leading a highly skilled Sales Team dedicated to helping our customers achieve their strategic goals through customised IT solutions and proactive account management.
Strategic Relationship Manager
Senior Account Executive
For over 15 years Mark has displayed his skills and dedication as an IT sales professional. He works closely with customers and partners to provide market leading IT solutions and services in Ireland and beyond.
Jade works closely with the experts in SureSkills Consulting Services team to help them develop and deliver solutions and services for large enterprise-sized clients as well as small to medium companies based in Ireland and the UK.
Graham has over 20 years experience in the Tech sector covering all areas of IT and SaaS solutions working with businesses like Dell, Adobe, Smartling and LearnUpon which has given me a strong perspective around the challenges faced by modern organisation. Graham works closely with the SureSkills IT Consulting, Cloud and Professional Services units to help develop and deliver solutions and services for organisations across Ireland and the UK.
Service Delivery Manager
Sales Operations Analyst
Operations Manager
Senior Service Desk Engineer
With 20 years demonstrable Service Delivery experience. Tracey’s key responsibilities include delivering service excellence whilst ensuring our customer success and services is effective for both internal and external SureSkills clients
Will supports SureSkills’ sales organisation by conducting research, analysing sales data and overseeing a variety of operational tasks to help ensure that the sales team reach their goals.
Mary is a highly experienced operations manager with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Storage Area Network (SAN), Server Architecture, Sales, and multiple IT Products. Strong operations professional graduated from DIT Dublin.
Chris is a highly experienced Senior Service Desk Engineer with experience in cloud-based technologies, networking, virtualized environments, backup solutions, and disaster recovery, providing support both for SureSkills internally and our external clients.
IT Service Desk Team Lead
Consultant
CTO
Peter is a highly skilled and experienced IT Service Desk Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Windows, AWS, VMware ESX, Commvault, and ITIL. Peter support both our IT Consulting clients and our Training division leveraging his information technology professional qualification. Peter holds a Bachelor's Degree focused in Business Information Technology from Queen's University Belfast.
Corey is an experienced project manager & team lead has worked in a variety of large and medium organizations.
Mark is a highly experienced IT consultant with a demonstrated history of working in the information technology and services industry. Skilled in Server, Storage and Network Architecture, with a focus on VMware and Microsoft suites of services.
Kevin is responsible for keeping SureSkills technical resources fully abreast of the subject areas that we serve. As Chief Technical Officer he is responsible for technical foresight - making sure that new technologies are assessed on behalf of our clients and the company in general.
Senior Recruitment Consultant
Recruitment Consultant
Kevin is a highly experienced Senior Recruitment Consultant specialising in temporary and permanent placements across Professional Services. He is always available to help with your hiring requirements, or if you’re taking stock in order to review your next career move.
As an IT Recruitment Consultant at SureSkills specialising in both contract & permanent placements, Neil plays a pivotal role in connecting top-tier tech talent with innovative companies. His focus is on identifying and engaging with skilled professionals who are passionate about technology and matching them with organizations where they can thrive.
Senior Strategic Account Manager
Senior Strategic Account Manager & Key Partner Manager
Business Development Representative
Senior Technical Cloud Instructor
Etain is highly skilled sales person who is experienced in providing tailored training solutions within the areas of VMware, Microsoft, Amazon Web Services (AWS), Cyber Security, Commvault, ITIL, PRINCE2, Business Analysis and many more. Etain's office telephone number is linked here.
Mark is an experienced Senior Strategic Account Manager with extensive learning & development experience working with business large and small. Specialist skills include providing public & tailored training solutions within the Microsoft, VMware, Cisco, ITIL & PRINCE2 training areas, offering solutions for Public & Private Sector Clients. Mark's office telephone number is linked here.
Gary works with both public and private sector clients with training and learning requirements. He is an integral part of Ireland’s most trusted training provider and is delighted to work with customers to transform business performance by developing the understanding, knowledge and skills. Gary's office telephone number is linked here.
Calvin is one of our leading instructors specialising in Cloud Computing. He is Evangelist & Custom Cloud Designer / Implementation Consultant AWS Authorised (Champion) Instructor (AAI).
Sales Manager
Corporate Account Manager
Training Consultant
Marketing Executive
Gemma is a highly skilled and experienced Account Manager with extensive learning & development portfolio. Specialist skills include providing public & tailored training solutions within the Microsoft, VMware, Cisco, ITIL & PRINCE2 training areas, offering solutions for Public & Private Sector Clients. Gemma's office telephone number is linked here.
Liz is an integral part of our sales team helping clients with their training and certification needs across a wide variety of topics including: Power Skills, Microsoft Technical Courses, VMware, Microsoft Apps, ITIL Service Management, PRINCE2 project management, Business Skills and Personal Development training. Liz's office telephone number is linked here.
Marie-Louise is an experienced Training Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Employee Training, Team Leadership, Customer Service and the entire Microsoft Office suite. Marie-Louise graduated from Queen's University Belfast.
Cathy supports all her sales colleagues as Marketing Executive with content based as well as traditional marketing activities . Cathy is focused on helping the entire SureSkills team reach and communicate with all stakeholders.
Sales Support Administrator
Training Operations
Damien helps companies of all sizes find the most effective way to identify and close skills gaps specialising in Technical and Business skills. With a focus on the Irish and UK markets, Damien offers Virtual, Face 2 Face, and e-learning training courses. Specialising in Power Skills, Cyber Security, Microsoft Technical, CommVault, ITIL, PRINCE2, Agile, VMware, SQL and AWS. Damien's office telephone number is linked here.
Susan is an experienced sales support administrator with extensive learning & development experience. Susan is a graduate of Queens University Belfast.
Sandra is an experienced operations team member with extensive learning & development experience. Specialist skills include managing training operations for public & tailored training solutions within the Microsoft, VMware, Cisco, ITIL & PRINCE2 training areas, offering solutions for Public & Private Sector Clients.
Gwen is an experienced training operation team member with a demonstrated history of working in the information technology and services industry. Skilled in Event Management, IT Service Management, Administration, Corporate Communications, and Management.