The Key to your Cyber Security Strategy - Event


When a cyber-attack strikes it threatens the fundamentals of a good business – reputation, customer confidence and operational continuity. Knowing how to respond and recover effectively requires clarity and confidence through the cyber resilience of all of your people. That is because businesses don’t detect and protect from a cyber-attack – people do. Equipping people to react and act on cyber is critical for keeping the value of your business, within your business. Cyber resilience ensures this by keeping your reputation intact, customers close and operations up and running. 


Cyber Resilience is the ability for an organization to resist, respond and recover from attacks that will impact the information they require to do business. It is not enough to put up fire walls and build a defense. The whole organization needs to be involved to ensure an awareness, understanding and empathy. This ensures a more sustainable and likely success in IT Security Awareness.

Click here to see full details of the event »

The Business Value of AWS


Businesses are being challenged to meet new customer expectations influenced by consumer centric applications powered by cloud services. It is important to understand the value of cloud services for enterprises while embarking on the digital transformation journey. 

IDC interviewed ten organizations from a cross section of industries using Amazon Web Services (AWS) to measure how AWS impacts their business operations and IT environments. These organizations are capturing substantial business value by making their operations more efficient and cost-effective, and by better serving their customers with accelerated solution delivery. On average, IDC calculates that these Amazon customers will capture five-year business benefits worth over $1.5 million per application they are running in the AWS environment, and earn a return on their investment in AWS of 560%. They will achieve this value because AWS: 

» Supports expanding application environments at a much lower cost than an on-premise or hosted environment 

» Requires less time to manage, administer and update 

» Provides agility, scalability, and improved performance to better address business opportunities and enhance user productivity 

» Reduces risk and minimizes the frequency of application downtime 

Click here to see the full business value of choosing AWS »

AWSome Day | Cork 15th of October





The Kingsley Hotel | 15 October 2015 

Just getting started with the Amazon Web Services Cloud? Join others that are new to AWS at the AWS AWSome day, a free one day training event delivered by AWS Technical Instructors. The day starts with a session highlighting how customers are using AWS to develop, deploy and operate secure applications and IT services that improve agility and reduce costs. 

We will then cover AWS foundational services such as Amazon EC2, Amazon S3 and Amazon RDS before closing the day with an introduction to AWS deployment tools and techniques and the next steps that you can take to continue developing your knowledge. As Ireland's only AWS Authorised Training Partner, SureSkills can offer you the best opportunity to succeed on your AWS journey. 

Click here to see how you can register for this unique event »

SureSkills Sponsor AWS User Group


SureSkills recently sponsored the AWS user group meet up held in the Button Factory in Temple Bar. The Dublin based user group is one of the largest in the world with over 700 members. With numbers like that it was not surprising to see a packed out venue last night eager to hear the speaker’s presentations. The speakers on the night included AWS, Nordcloud, Zalando, Citrix and New Relic with each giving their own angle on the AWS story.

As Ireland’s only AWS Authorised Training Provider and now an AWS Consulting partner, the user group was the perfect environment for SureSkills to showcase our end to end AWS offerings and also share stories about recent projects. It gave us some real insight into the AWS journey of end users and will definitely improve our AWS approach in the future.

Cloud Computing – What have we Learned?


Cloud computing has evolved through a number of phases which include grid and utility computing, application service provision (ASP), and Software as a Service (SaaS). 

But the overarching concept of delivering computing resources through a global network is rooted in the sixties. The idea of an "intergalactic computer network" was introduced in the sixties by J.C.R. Licklider, who was responsible for enabling the development of ARPANET (Advanced Research Projects Agency Network) in 1969. 

His vision was for everyone on the globe to be interconnected and accessing programs and data at any site, from anywhere, explained Margaret Lewis, product marketing director at AMD. "It is a vision that sounds a lot like what we are calling cloud computing." Other experts attribute the cloud concept to computer scientist John McCarthy who proposed the idea of computation being delivered as a public utility, similar to the service bureaus which date back to the sixties. 

Click here to see what we have learned about Cloud Computing since then »

ITIL Practitioner FAQs

ITIL Practitioner FAQ's, The New Qualification:

Earlier this year AXELOS announced that they had formed a global team of IT Service Management (ITSM) professionals to develop the new ITIL Practitioner qualification. The Practitioner Architects Team lead the development of the syllabus and exam questions for the new qualification, which will be available globally by the end of 2015. ITIL Practitioner will equip ITSM professionals with skills to successfully adopt and adapt ITIL to improve the Service Management capabilities in line with their organizations’ business goals.

1. Why are you introducing this new qualification?

The qualification aims to demonstrate that IT Service Management (ITSM) professionals are equipped with the skills to apply ITIL concepts in their organization, ensuring maximum business value by delivering fit-for-purpose and fit-for -use services. At the same time, it’s designed to give confidence to managers that the members of their team are ready to initiate and successfully carry out required improvement initiatives.

2. What is the ITIL Practitioner exam based on?

The exam is based on various elements of ITIL, with a strong focus on Continual Service Improvement (CSI), a fundamental lifecycle stage in ITIL; as well as additional guidance covering the practical elements in more detail.

The Importance of Employee Training

If you were given the choice between two different pilots—one was trained, the other not—which one would you choose? But what if there was no “up-front” cost for the untrained pilot? You still wouldn’t do it? Yet many business owners do not recognise the importance of employee training. 


According to a recent survey by go2HR, 40% of employees who receive poor job training leave their positions within the first year. 

Training presents a prime opportunity to expand the knowledge base of all employees, but many employers find the development opportunities expensive. Employees also miss out on work time while attending training sessions, which may delay the completion of projects. Despite the potential drawbacks, training and development provides both the company as a whole and the individual employees with benefits that make the cost and time a worthwhile investment.

Click here to see how effective employee training can be the key to a successful business »

30 Years of Technology in Ireland

What has been the biggest change in IT over the last 30 years? 

As Told by SureSkills CTO, Kevin Reid for TechPro's 30 year retro edition. 

Easy, the internet and growth of information. In a little over 30 years the internet has gone from being the ultimate secret to being the ultimate public tool through which many people choose to live their lives. Beginning as a top secret research project to enable underground US nuclear sites to communicate with each other in the event that the Russians finally pressed the big red button, the internet today is not only a valuable business tool but it has also become a social requirement. 


Facebook, Twitter, LinkedIn, SnapChat and countless other social media tools are used by people to extend their social circles and share more of what’s happening in their lives. Over 12 billion messages sent daily by Facebook users alone, a huge explosion in information that the electronic world is facilitating.

While much of this is a positive thing, where do we draw the line on privacy issues? Or is this an issue? Is it a generational thing and the children of the internet see sharing as normal; privacy is not their default setting. What about the Internet of Things though? 

By 2020 it’s anticipated that there will be 50 billion objects connected this way which will be fabulous for getting your lights and heating turned on just in time for your arrival home on a cold night. Your average family home already probably has upwards of seven-eight smart devices & smart phones are great but they constantly report where a person is. A smart burglar can drop a sensor outside a front door to learn about a person’s habits, build a pattern over what they do.

Click here to see whats coming in the next 30 years »

What's New - PRINCE2® Agile

Since its formation, AXELOS has sought to engage with the user community through workshops and online surveys. The strong message they heard through these channels was that they needed to demonstrate how their products remain relevant and fit with other approaches and frameworks. This new development is a natural extension from those early engagements. PRINCE2-Peoplecert-Logo

PRINCE2 Agile is a new extension module tailored for forward-thinking organisations and individuals already benefiting from PRINCE2 that would like further guidance on how to apply agile methods to the world’s most recognised project management method. PRINCE2 Agile will facilitate the ability to change direction, maximize Return-On-Investment (ROI), while retaining proven ‘best practice’ governance and management methods. 

Click here to see how PRINCE2 Agile can kick start your future »

What's New - Resilia Cyber Security

As the range and complexity of cyber threats and vulnerabilities has increased, the approach to managing the associated risks has also evolved and matured. RESILIA™ is a complete, collaborative risk-based approach driven by the Board but involving everyone across the organisation and extending to partners, supply chain and customers. 


It requires moving away from strategies that seek solely to protect the business to an approach that includes preparing for, and recovering from, a cyber-attack. Our belief is cyber security is an issue for a whole organisation, from board to staff and from customers to suppliers. AXELOS' RESILIA™ best practice and certification will be aimed at everyone who has an influence on cyber resilience, including information security, IT development, product owners, customer operations and business support (including finance and risk).  

The AXELOS RESILIA™ range of tools and simulations are aimed at more specific groups including board management, information security and risk management. AXELOS RESILIA™ is aimed at all types and sizes of organisation, both in the public and private sectors. 

Click here to see how Resilia can protect you and your business »


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