March 16, 2015 11:18:50 AM by
SureSkills recently organised an unmissable event where SME's took the attendees through three interactive presentations which included Phil Hearsum, ITSM Portfolio Manager for AXELOS, discussing how cloud computing is a disruptive innovation and what it means to IT organizations across the globe. Phil then explored the effect of the cloud on existing best practice frameworks such as ITIL and shared examples of how to adapt the existing framework. Next was our very own Ruaidhri McSharry, COO of SureSkills, who took us through the facts about getting business value from best practice. Last but not least was Ian Fitzgerald, Director of Cloud Platform Services at EMC. His session covered a real life case study and showed our audience what it really takes to implement your cloud strategy using best practice. Our three speakers from left to right: Ian Fitzgerald, EMC; Ruaidhri McSharry, SureSkills and Phil Hearsum, AXELOS.
March 10, 2015 6:18:37 PM by
With the global fleet management industry expected to grow from $12.06bn in 2014 to $35.35bn by 2019, organizations involved in car leasing are being urged to recognize the importance of a quality, structured IT Service Management (ITSM) system during periods of growth. Sandra Duigenan, the Service Delivery Manager responsible for the
Service Support Department which sits in the Customer Experience Division of LeasePlan Information Services (LPIS) shares her experiences in this insightful case study.
February 27, 2015 12:48:58 PM by
Microsoft Office Training is imperative in today’s job market.
Companies are desperately searching for individuals that possess IT knowledge. When an employer considers the many hire options, he or she is certainly looking for a proficient, technically minded professional with Microsoft experience. An individual that can bring an impressive set of skills, i.e., supporting businesses with the best tools and solutions that Microsoft Office has to offer. The talent of a particular team depends on how the organisation performs, and roughly two-thirds of hiring managers believe that individuals possessing Microsoft Office knowledge are far more productive than those without expertise. About half of every successful business team has at least one expert in Microsoft Office. To expand one’s horizon, taking a training course can only improve the current business at hand. Microsoft Office 365 is the latest addition to the Microsoft suite. Office 365 gives users access to productivity services enabled over the internet (cloud services) which is becoming increasingly important in today’s environment. Microsoft Office will teach you very important business tasks, data management, email presentations, and other ways of becoming proficient in the business world.
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