SureSkills Sponsor AWS User Group


SureSkills recently sponsored the AWS user group meet up held in the Button Factory in Temple Bar. The Dublin based user group is one of the largest in the world with over 700 members. With numbers like that it was not surprising to see a packed out venue last night eager to hear the speaker’s presentations. The speakers on the night included AWS, Nordcloud, Zalando, Citrix and New Relic with each giving their own angle on the AWS story.

As Ireland’s only AWS Authorised Training Provider and now an AWS Consulting partner, the user group was the perfect environment for SureSkills to showcase our end to end AWS offerings and also share stories about recent projects. It gave us some real insight into the AWS journey of end users and will definitely improve our AWS approach in the future.

Cloud Computing – What have we Learned?


Cloud computing has evolved through a number of phases which include grid and utility computing, application service provision (ASP), and Software as a Service (SaaS). 

But the overarching concept of delivering computing resources through a global network is rooted in the sixties. The idea of an "intergalactic computer network" was introduced in the sixties by J.C.R. Licklider, who was responsible for enabling the development of ARPANET (Advanced Research Projects Agency Network) in 1969. 

His vision was for everyone on the globe to be interconnected and accessing programs and data at any site, from anywhere, explained Margaret Lewis, product marketing director at AMD. "It is a vision that sounds a lot like what we are calling cloud computing." Other experts attribute the cloud concept to computer scientist John McCarthy who proposed the idea of computation being delivered as a public utility, similar to the service bureaus which date back to the sixties. 

Click here to see what we have learned about Cloud Computing since then »

ITIL Practitioner FAQs

ITIL Practitioner FAQ's, The New Qualification:

Earlier this year AXELOS announced that they had formed a global team of IT Service Management (ITSM) professionals to develop the new ITIL Practitioner qualification. The Practitioner Architects Team lead the development of the syllabus and exam questions for the new qualification, which will be available globally by the end of 2015. ITIL Practitioner will equip ITSM professionals with skills to successfully adopt and adapt ITIL to improve the Service Management capabilities in line with their organizations’ business goals.

1. Why are you introducing this new qualification?

The qualification aims to demonstrate that IT Service Management (ITSM) professionals are equipped with the skills to apply ITIL concepts in their organization, ensuring maximum business value by delivering fit-for-purpose and fit-for -use services. At the same time, it’s designed to give confidence to managers that the members of their team are ready to initiate and successfully carry out required improvement initiatives.

2. What is the ITIL Practitioner exam based on?

The exam is based on various elements of ITIL, with a strong focus on Continual Service Improvement (CSI), a fundamental lifecycle stage in ITIL; as well as additional guidance covering the practical elements in more detail.

The Importance of Employee Training

If you were given the choice between two different pilots—one was trained, the other not—which one would you choose? But what if there was no “up-front” cost for the untrained pilot? You still wouldn’t do it? Yet many business owners do not recognise the importance of employee training. 


According to a recent survey by go2HR, 40% of employees who receive poor job training leave their positions within the first year. 

Training presents a prime opportunity to expand the knowledge base of all employees, but many employers find the development opportunities expensive. Employees also miss out on work time while attending training sessions, which may delay the completion of projects. Despite the potential drawbacks, training and development provides both the company as a whole and the individual employees with benefits that make the cost and time a worthwhile investment.

Click here to see how effective employee training can be the key to a successful business »

30 Years of Technology in Ireland

What has been the biggest change in IT over the last 30 years? 

As Told by SureSkills CTO, Kevin Reid for TechPro's 30 year retro edition. 

Easy, the internet and growth of information. In a little over 30 years the internet has gone from being the ultimate secret to being the ultimate public tool through which many people choose to live their lives. Beginning as a top secret research project to enable underground US nuclear sites to communicate with each other in the event that the Russians finally pressed the big red button, the internet today is not only a valuable business tool but it has also become a social requirement. 


Facebook, Twitter, LinkedIn, SnapChat and countless other social media tools are used by people to extend their social circles and share more of what’s happening in their lives. Over 12 billion messages sent daily by Facebook users alone, a huge explosion in information that the electronic world is facilitating.

While much of this is a positive thing, where do we draw the line on privacy issues? Or is this an issue? Is it a generational thing and the children of the internet see sharing as normal; privacy is not their default setting. What about the Internet of Things though? 

By 2020 it’s anticipated that there will be 50 billion objects connected this way which will be fabulous for getting your lights and heating turned on just in time for your arrival home on a cold night. Your average family home already probably has upwards of seven-eight smart devices & smart phones are great but they constantly report where a person is. A smart burglar can drop a sensor outside a front door to learn about a person’s habits, build a pattern over what they do.

Click here to see whats coming in the next 30 years »


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