Our Terms & Conditions


A written letter, email or fax constitutes a firm contract with SureSkills™

For all training related bookings the following terms and conditions apply:
* Fees are invoiced and payable in full before the course commences
* Corporate credit account invoices are payable within 30 days of course commencement.
* Skills / Training Card prepayments are valid for a full 12 months from date of purchase.
* Late Availability bookings the full course fee is payable, bookings are non refundable and non transferable (see below).

For bookings postponed, transferred or cancelled these terms apply:
* 12 or more days notice, ONLY 10% of the fee is payable.
* 7-12 days notice 50% of the course fee is payable.
* 7 or less days notice the full course fee is payable. 
Note: Postponements and cancellations must be made in writing/email/fax. If they are initially made only by telephone they must be confirmed by return in writing by SureSkills and this document from SureSkills will be the only evidence of variation of the original contract.

Late Availability course bookings are priced lower – the fee quoted is fully payable on booking. Late Availability bookings can be placed up to one day before the course start subject to acceptance being confirmed by email and the availability of materials. Late availability pricing is not available with any other offer(s). Prices and bookings are not transferable in any circumstances.

All public courses are run by SureSkills or our sub-contractors subject to demand. SureSkills reserves the right to cancel, postpone or change as necessary. 

Delegates undertake to attend all classes at the time allocated and on the dates stated on the course booking document. All course materials are copyrighted and the duplication or distribution of same is strictly prohibited. 

Consulting & Solutions and Learning Services projects follow a different set of terms and conditions copies of which are available on request.

SureSkills™ is a trademark of SureSkills Limited within the European Union, the United States of America and other territories. Use of this trademark to identify: Advertising; Business management; Business administration; Office functions. And Education; Providing of training; Entertainment; Sporting and cultural activities & services requires licensing by the trademark owner. Materials on this site are copyright ©2014 by SureSkills™ Limited & its subsidiaries. 

All rights reserved. 

Please note and read our Privacy Policy.

Need Help?

SureSkills Dublin

Sales: +353 1 240 2262
Reception: +353 1 240 2222 
Email: info@sureskills.com


SureSkills UK Belfast 

Sales: +44 28 9093 5565
Reception: +44 28 9093 5555
Email niinfo@sureskills.com


SureSkills Canada / USA 

Toll Free: +1 855 278 7555
Email: info@sureskills.com 

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