FETAC Level 6 Train the Trainer Public Programme

FETAC Level 6 Train the Trainer Public Programme

This highly interactive 4 day programme is ideal for new trainers that are responsible for delivery of training or for Training / HR Managers that are looking to refresh their expertise in planning, designing and the management of the training function. It provides the necessary tools to develop their training skills and competencies needed to handle training activities professionally.

The workshop is tailored to meet the specific requirements of the attendees. It is an interactive workshop peppered with exercises and frameworks that will allow participants to apply the information covered to their specific situation. In addition participants get the opportunity to put their new found skills into practice in a learning environment.

Train the Trainer - Programme Aims:

·         Understand the key principles of learning

·         Understand the 4 different styles of learning

·         Understand the functions and processes of learning and training

·         Evaluate different approaches to training

·         Appreciate the importance of training on an individual, social and economic level

·         Work effectively with a range of learner groups

·         Design, deliver and evaluate training programmes

·         Develop and implement appropriate assessment methods

Specific Learning Outcomes: 

·         The specific learning outcomes are grouped into 6 units:

·         Unit 1: Theory of Training and Adult Learning

·         Unit 2: The Role of the Trainer

·         Unit 3: Training needs Analysis & Programme Design

·         Unit 4: Preparing for Training Delivery

·         Unit 5: Delivery and Assessment

·         Unit 6: Evaluation of Training

SURESKILLS ARE AN ACCREDITED ILM (INSTITUTE OF LEADERSHIP & MANAGEMENT)

ORGANISATION AND AN APPROVED FAS / EI TRAINING ORGANISATION

Our Train The Trainer FETAC course is run by our Programme Director Jo Cawley and SureSkills are very happy to announce that 92% of Participants are awarded Distinction.

For more information or to book a place please contact our experienced sales team on 01 240 2262 or email us on Info@SureSkills.com

Click here to view upcoming dates for the Train The Trainer couse in Dublin. 

Tags: SureSkills Train The Trainer FETAC course, FETAC TTT, FETAC Level 6 Train The Trainer, Train The Trainers course in Dublin, HR Training, TTT FETAC course

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Tags: SureSkills marketing

With our new radio adverts we are trying to make our marketing 'a conversation', and we are trying not to take ourselves too seriously.

In other words we want to skip the hard sell and to open a conversation with our customers and potential customers. Hopefully you will engage with us through new social media tools, the traditional telephone line and or a meeting with one of our team!

Oh! Our new website? Well you're almost in it!

Tags: news, accreditation, radio, campaign, website

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Tags: humour, attractive, patience, advice, magazine advice

Tags: Employee sabotage, humour by Nina Paley brought to you by SureSkills

SureSkills_signature_neat.jpg (12.87 kb)

Tags: Corporate, Servitude, Smiles, Forced smiles, glum employees, press-on smiles

PEOPLE, PROCESS & TECHNOLOGY - the effective use of resources & budgets for your business post event video link.

http://www.sureskills.com/ppt2011_post_event_media.html

Tags: people, process, technology, event, itil, service management, managed services

People, Process & Technology 2011

Effective use of resources & budgets for your business

Burlington Hotel – March 29th 2011

Registration in Exhibit Area 

Opening Remarks (Mark Egan, Chairman, SureSkills)

PEOPLE, PROCESS & TECHNOLOGY - the effective use of resources & budgets for your business

PEOPLE:

Yanky Fachler – “Cutzpah - Unlocking the Creative Mind in 2011”

Yanky delivers a range of soft skills training for SureSkills, including communication skills, business 

writing skills, presentation skills, assertiveness, chairing a meeting skills, handling difficult people, 

customer service, and train the trainer. Yanky is also a broadcaster, content creator and corporate 

trainer, and he has delivered motivational addresses to audiences all over the world. He is Chief 

Learning Officer of Bookbuzz Executive Development, Chief Editor at The Varsity Press, and author 

of several books including Fire in the Belly, Bookbuzz Insights 2011, and Chutzpah: Unblocking the 

maverick mindset for success. Yanky delivers keynotes, seminars and masterclasses to corporations, 

business events, and Business Start audiences.

PROCESS:

Bill Heffernan – “With the Right Process anything is Possible in 2011”

Bill Heffernan is Principle Service Management Consultant for SureSkills. He has more than 20 years 

of Service Management experience, planning and implementing IT service improvement initiatives 

in both the public and private sectors. Bill Heffernan’s expertise includes establishing and optimising 

best practice IT Service Management processes, developing and delivering Managed IT Services and 

conducting IT Service Delivery Gap Analysis. He also has extensive knowledge of development and 

delivery of Strategic, Tactical and Operational service improvement initiatives. 

Bill also has extensive programme and project management experience.  He developed 

the programme and project management method for a commercial project management organisation 

and managed the team of project managers.  Bill has managed programmes and projects ranging 

from IT projects, business change and premises fit-out.  Project scales ranged from €20,000 to €6m 

projects and significant programmes including the merger of two hedge fund companies. He is fully 

accredited in ITIL® Managers (v2) and ITIL® Expert (v3) curriculums and provides strategic and 

tactical consulting as well as ITIL® training for all levels of management.  He is PRINCE2 practitioner 

accredited. 

Aidan Burke, Director of Operations, Art’s Council 

 “Using Process to Make Things Happen”

Aidan Burke is a graduate of NUI Galway. He has held a variety of posts in US multinationals before 

joining the Arts Council in 2008.  Previous to the Arts Council he worked for 13 years in Xilinx Ireland.  

Throughout his time there he was responsible for the set up of the customer service function as well 

as account management roles supporting major telecoms customers.  His role in the Arts Council 

involved the set up of the Operations team which covers everything from ICT, Grants Processing, HR, 

Information & Research as well as Facilities and Board secretariat.

TECHNOLOGY 

Kevin Reid (Technical Manager) Senior Solution Architect (SA) – 

“Technology – the Great Enabler for Business Goals in 2011”

Kevin Reid has worked for SureSkills for over 9 years and has designed, lead and delivered some 

of the largest infrastructure projects within Ireland covering a variety of technologies. His current 

role covers technical presales across the core technology areas along with technical delivery and 

project management. Kevin specializes in data management solutions and Microsoft Infrastructure 

products. 

Closing Remarks –

Kevin Swan, Dell Ireland

Lunch in Exhibit Area 

http://www.sureskills.com/files/pdfs/SureSkills_People_Process_Technology_Event_Burlington_March_29th_2011.pdf

Tags: SureSkills, Free Event, People Process & Technology, Bill Heffernan, Yanky Fachler talks, Trainer Kevin Swan, Dell Ireland

Training & Development Service Offerings from SureSkills 2011.

IT TRAINING & DEVELOPMENT:

§ MS Applications Training – MS Word, Excel, PowerPoint, Outlook, Access – 2003, 2007, 2010.

§ MS Server Technology Training – Exchange Server Training & SQL Training Workshops.

§ MS Technical Training / CISCO / VMware Training & Development Workshops.

§ NON – MS Technical Training – Citrix, Unix, Linux, Solaris Training Workshops.

§ MS SharePoint Training – Design & Implementation / End Users – 2007, 2010.

§ Accredited / Certified Application Training – ECDL Training & MOS Training.

BUSINESS AND MANAGEMENT SKILLS / PERSONAL & PROFESSIONAL DEVELOPMENT:

§ HR, Training & Recruitment Training Workshops.

§ Finance & Financial Awareness Training Workshops.

§ Personal & Professional Effectiveness Training Workshops.

§ Leadership & Management Development Training.

§ Sales & Business Development Training & Development Workshops.

§ Environmental, Health & Safety Training Workshops.

§ Open / Public Scheduled Training Programmes.

§ FETAC / ILM Accredited & Customised Training Programmes.

ONLINE, INTERNET & DIGITAL MARKETING TRAINING / CONSULTANCY:

§ Online & Digital Marketing Diploma – 12 Week Evening Programme.

§ Online & Digital Marketing Diploma - 5 Day Bootcamp.

§ Social Media for Business 2011.

§ Website Analytics – i.e. Google Analytics.

§ Pay Per Click Advertising – i.e. Google Adwords / PPC.

§ Search Engine Optimisation – i.e. SEO Introduction / Advanced Training.

§ Email Marketing / Affiliate Marketing / Media Planning.

PROJECT MANAGEMENT / SERVICE MANAGEMENT TRAINING & CONSULTANCY: SURESKILLS & ESMI

§ PRINCE2 Project Management Training – Foundation & Practitioner Levels – APMG Accredited.

§ ITIL – Awareness, Foundation, Managers, Service Strategy & Exams – APMG Accredited.

§ Six Sigma Training & Exams.

§ Business Analysis Training – ISEB Accredited.

§ Project Management Professional – PMP Preparation – PMI Accredited.

§ Managing Successful Projects – MSP Preparation – APMG Accredited.

Training & Development Service Offerings from SureSkills 2011.

ELEARNING OPTIONS & INTERACTIVE LEARNING RESOURCES:

§ Mind Leaders & Third Force Elearning Training Partner –

 www.Thirdfocrce.com / www.MindLeaders.Com

§ Business Training Workshops & Case Videos.

§ Technical Training Workshops & Case Videos.

§ Health & Safety Training Workshops & Case Videos.

§ Technical Labs / Virtual Environments & Case Videos.

§ Training / Development Simulations, Gaming & Role Plays.

PROFILING & PSYCHOMETRIC TESTING TOOLS:

§ DISC ® – DISC Personalised Online Profiling / Psychometric Testing Tools.

§ Harvard Business School of Publishing Article & Case Study Provider (HBSP).

CERTIFIED & ACCREDITED EXAM / TESTING CENTRE:

§ Certified Prometric Testing Centre.

§ Certified VUE Testing Centre.

§ MOS & CIBOS Exams.

§ FETAC & ILM Approved Training Centre.

TRAINING & DEVELOPMENT – ROOM HIRE: OPTIONS

§ Training Room Hire – With / Without PC Provision, Internet Access & Full Training Resources.

TRAINING & DEVELOPMENT - MANAGED SERVICES / TRAINING PROJECT MANAGEMENT:

§ Training & Development Managed Services & Training Project Management Services.

SURESKILLS TRAINING & DEVELOPMENT – ON THE WEB:

§ Facebook - www.Facebook.com/SureSkillsLtd

§ Twitter - www.Twitter.Com/SureSkillsLtd

§ LinkedIn - www.LinkedIn.Com/SureSkills

§ Ezines - www.SureSkills.com/Ezines

§ Our Blog- www.SureSkills.Com/Blog

§ BaseCamp - www.sureskills.basecamphq.com/login

Tags: Training & Development Service Offerings from SureSkills 2011, Training, Business training, CISCO, HR, Training & Recruitment Training Workshops, Online & Digital Marketing Diploma, Digital Marketing Diploma from FETAC, Social Media, Website Analytics, PRINCE2 Project Management Training, Foundation, Managers, Service Strategy & Exams – APMG Accredited. Six Sigma Training & Exams, DISC ® – Personalised Online Profiling / Psychometric Testing Tools, Facebook, Twitter