SureSkills Digital Marketing Division in partnership with SocialMedia.ie  present :

Social Commerce 2011.

Overview

The aim of this workshop is to provide participants with practical tools and techniques to create their own social commerce strategy. This up-to-the-minute, innovative workshop will guide you through how your organisation can grow its online sales. This is very much a pioneering course and brought to you by one of Irelands top digital trainers.

How It Works

 The consultative training methodology takes a hands-on approach and works as follows:

• Small groups of participants so you will receive personal attention
• Group brainstorming for problem solving and new idea generation
• Training done through case studies and examples from the trainees

Learning Outcomes

 Participants will learn how to use digital and social media to:

• Attract and retain more customers
• Grow online sales through social media channels
• Create social commerce ‘sharing’ strategies
• Build and manage profitable online communities

Topics Covered

 Introducing eCommerce, fCommerce and mCommerce

• Selecting what products and services to sell
• Devising a social commerce sales strategy
• Selecting a social commerce sales platform and payment partner
• Devising, building and promoting your social commerce store
• Facilitating and benefiting from social media customer service
• Identifying emerging opportunities with Facebook, group-buying and location-based deals
• Case studies from innovative social commerce businesses

Who Should Attend?

This workshop is designed for marketing and sales professionals who have the basics of online marketing and social media but who need to deliver positive ROI and drive online sales revenue.

Next date

Our next course is running on the 26^th of July and will be at a cost of €350.

To be a part of this innovative training and to be one of the first Irish businesses to utilise the power of social media as a selling tool call Dan now on 01 2402237.

Our Trainer

Our course trainer has 12 years online marketing experience. He is an experienced trainer, consultant and mentor and has worked on award winning projects for start-ups, SMEs and global brands like Nokia, Meteor, Toyota, Guinness and RaboDirect. In 2005, Conor was named as the Irish Internet Association’s ‘Internet Marketer of the Year’

More Information

To find out more about this and the other training courses offered by SureSkills  please call Dan Goggin at our training centre on +353 1 240 22 37 / Dan.Goggin@SureSkills.Com/ or visit www.sureskills.com

Like us on: Facebook.com/SureSkills

Follow us on: Twitter.ie/SureSkills

Join our network on : LinkedIn.com/SureSkills

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SureSkills Digital Marketing Training

It’s that time of year again when the speculation starts about the release of the new iPhone, the next generation Apple Smartphone.

There is a lot of talk that Apple themselves have delayed announcing the release dates and it’s no wonder why! According to iSuppli’s 2011 Q1 Report, the smartphone giant has increased its shipments of iPhones (phones like iPhone 4) in the first quarter of 2011 by 15% defying the recent trend of a declining smart phone market. With increasing sales like this I wonder will there be even further delays on the release of the new Apple phone?

Here at SureSkills we run numerous different digital marketing classes including Mobile Marketing lectures. The mobile marketing training is just 1 of 12 classes as part of our 12 Week Part Time Online,Internet & Digital Marketing Programme that we run here from our Dublin HQ at 14 Fitzwilliam Place, Dublin 2.

Our next Digital Marketing programme is running on the 25^th of May and there are still places available.

To Apply and for further information - Call Dan Goggin today on 01 2402237 or email Dan.Goggin@SureSkills.Com  and kick start your online business today.

Have a look at a sample SureSkills Mobile Marketing lecture –

Click here to view sample slides - SureSkills Mobile Marketing.pdf (652.05 kb)

SureSkills Mobile Marketing.pdf (652.05 kb)

Tags: Mobile Marketing, Mobile Marketing Ireland, Mobile Marketing Training, iPhone 5, iphone5, Online marketing dublin, digital marketing courses in dublin, SureSkills and Fetac present Digital Marketing Dublin, digital marketing training courses at SureSkills, FETAC, FETAC Level 5 Certificate in Internet Marketing, Online training, Facebook training, Social Media, Online social media, Social Media Ireland, SEO training, PPC training, Online PR, Dublin Marketing, Fitzwilliam Place, Affiliate Marketing

People, Process & Technology 2011

Effective use of resources & budgets for your business

Burlington Hotel – March 29th 2011

Registration in Exhibit Area 

Opening Remarks (Mark Egan, Chairman, SureSkills)

PEOPLE, PROCESS & TECHNOLOGY - the effective use of resources & budgets for your business

PEOPLE:

Yanky Fachler – “Cutzpah - Unlocking the Creative Mind in 2011”

Yanky delivers a range of soft skills training for SureSkills, including communication skills, business 

writing skills, presentation skills, assertiveness, chairing a meeting skills, handling difficult people, 

customer service, and train the trainer. Yanky is also a broadcaster, content creator and corporate 

trainer, and he has delivered motivational addresses to audiences all over the world. He is Chief 

Learning Officer of Bookbuzz Executive Development, Chief Editor at The Varsity Press, and author 

of several books including Fire in the Belly, Bookbuzz Insights 2011, and Chutzpah: Unblocking the 

maverick mindset for success. Yanky delivers keynotes, seminars and masterclasses to corporations, 

business events, and Business Start audiences.

PROCESS:

Bill Heffernan – “With the Right Process anything is Possible in 2011”

Bill Heffernan is Principle Service Management Consultant for SureSkills. He has more than 20 years 

of Service Management experience, planning and implementing IT service improvement initiatives 

in both the public and private sectors. Bill Heffernan’s expertise includes establishing and optimising 

best practice IT Service Management processes, developing and delivering Managed IT Services and 

conducting IT Service Delivery Gap Analysis. He also has extensive knowledge of development and 

delivery of Strategic, Tactical and Operational service improvement initiatives. 

Bill also has extensive programme and project management experience.  He developed 

the programme and project management method for a commercial project management organisation 

and managed the team of project managers.  Bill has managed programmes and projects ranging 

from IT projects, business change and premises fit-out.  Project scales ranged from €20,000 to €6m 

projects and significant programmes including the merger of two hedge fund companies. He is fully 

accredited in ITIL® Managers (v2) and ITIL® Expert (v3) curriculums and provides strategic and 

tactical consulting as well as ITIL® training for all levels of management.  He is PRINCE2 practitioner 

accredited. 

Aidan Burke, Director of Operations, Art’s Council 

 “Using Process to Make Things Happen”

Aidan Burke is a graduate of NUI Galway. He has held a variety of posts in US multinationals before 

joining the Arts Council in 2008.  Previous to the Arts Council he worked for 13 years in Xilinx Ireland.  

Throughout his time there he was responsible for the set up of the customer service function as well 

as account management roles supporting major telecoms customers.  His role in the Arts Council 

involved the set up of the Operations team which covers everything from ICT, Grants Processing, HR, 

Information & Research as well as Facilities and Board secretariat.

TECHNOLOGY 

Kevin Reid (Technical Manager) Senior Solution Architect (SA) – 

“Technology – the Great Enabler for Business Goals in 2011”

Kevin Reid has worked for SureSkills for over 9 years and has designed, lead and delivered some 

of the largest infrastructure projects within Ireland covering a variety of technologies. His current 

role covers technical presales across the core technology areas along with technical delivery and 

project management. Kevin specializes in data management solutions and Microsoft Infrastructure 

products. 

Closing Remarks –

Kevin Swan, Dell Ireland

Lunch in Exhibit Area 

http://www.sureskills.com/files/pdfs/SureSkills_People_Process_Technology_Event_Burlington_March_29th_2011.pdf

Tags: SureSkills, Free Event, People Process & Technology, Bill Heffernan, Yanky Fachler talks, Trainer Kevin Swan, Dell Ireland

Training & Development Service Offerings from SureSkills 2011.

IT TRAINING & DEVELOPMENT:

§ MS Applications Training – MS Word, Excel, PowerPoint, Outlook, Access – 2003, 2007, 2010.

§ MS Server Technology Training – Exchange Server Training & SQL Training Workshops.

§ MS Technical Training / CISCO / VMware Training & Development Workshops.

§ NON – MS Technical Training – Citrix, Unix, Linux, Solaris Training Workshops.

§ MS SharePoint Training – Design & Implementation / End Users – 2007, 2010.

§ Accredited / Certified Application Training – ECDL Training & MOS Training.

BUSINESS AND MANAGEMENT SKILLS / PERSONAL & PROFESSIONAL DEVELOPMENT:

§ HR, Training & Recruitment Training Workshops.

§ Finance & Financial Awareness Training Workshops.

§ Personal & Professional Effectiveness Training Workshops.

§ Leadership & Management Development Training.

§ Sales & Business Development Training & Development Workshops.

§ Environmental, Health & Safety Training Workshops.

§ Open / Public Scheduled Training Programmes.

§ FETAC / ILM Accredited & Customised Training Programmes.

ONLINE, INTERNET & DIGITAL MARKETING TRAINING / CONSULTANCY:

§ Online & Digital Marketing Diploma – 12 Week Evening Programme.

§ Online & Digital Marketing Diploma - 5 Day Bootcamp.

§ Social Media for Business 2011.

§ Website Analytics – i.e. Google Analytics.

§ Pay Per Click Advertising – i.e. Google Adwords / PPC.

§ Search Engine Optimisation – i.e. SEO Introduction / Advanced Training.

§ Email Marketing / Affiliate Marketing / Media Planning.

PROJECT MANAGEMENT / SERVICE MANAGEMENT TRAINING & CONSULTANCY: SURESKILLS & ESMI

§ PRINCE2 Project Management Training – Foundation & Practitioner Levels – APMG Accredited.

§ ITIL – Awareness, Foundation, Managers, Service Strategy & Exams – APMG Accredited.

§ Six Sigma Training & Exams.

§ Business Analysis Training – ISEB Accredited.

§ Project Management Professional – PMP Preparation – PMI Accredited.

§ Managing Successful Projects – MSP Preparation – APMG Accredited.

Training & Development Service Offerings from SureSkills 2011.

ELEARNING OPTIONS & INTERACTIVE LEARNING RESOURCES:

§ Mind Leaders & Third Force Elearning Training Partner –

 www.Thirdfocrce.com / www.MindLeaders.Com

§ Business Training Workshops & Case Videos.

§ Technical Training Workshops & Case Videos.

§ Health & Safety Training Workshops & Case Videos.

§ Technical Labs / Virtual Environments & Case Videos.

§ Training / Development Simulations, Gaming & Role Plays.

PROFILING & PSYCHOMETRIC TESTING TOOLS:

§ DISC ® – DISC Personalised Online Profiling / Psychometric Testing Tools.

§ Harvard Business School of Publishing Article & Case Study Provider (HBSP).

CERTIFIED & ACCREDITED EXAM / TESTING CENTRE:

§ Certified Prometric Testing Centre.

§ Certified VUE Testing Centre.

§ MOS & CIBOS Exams.

§ FETAC & ILM Approved Training Centre.

TRAINING & DEVELOPMENT – ROOM HIRE: OPTIONS

§ Training Room Hire – With / Without PC Provision, Internet Access & Full Training Resources.

TRAINING & DEVELOPMENT - MANAGED SERVICES / TRAINING PROJECT MANAGEMENT:

§ Training & Development Managed Services & Training Project Management Services.

SURESKILLS TRAINING & DEVELOPMENT – ON THE WEB:

§ Facebook - www.Facebook.com/SureSkillsLtd

§ Twitter - www.Twitter.Com/SureSkillsLtd

§ LinkedIn - www.LinkedIn.Com/SureSkills

§ Ezines - www.SureSkills.com/Ezines

§ Our Blog- www.SureSkills.Com/Blog

§ BaseCamp - www.sureskills.basecamphq.com/login

Tags: Training & Development Service Offerings from SureSkills 2011, Training, Business training, CISCO, HR, Training & Recruitment Training Workshops, Online & Digital Marketing Diploma, Digital Marketing Diploma from FETAC, Social Media, Website Analytics, PRINCE2 Project Management Training, Foundation, Managers, Service Strategy & Exams – APMG Accredited. Six Sigma Training & Exams, DISC ® – Personalised Online Profiling / Psychometric Testing Tools, Facebook, Twitter

SureSkills have signed up to AudioBoo - www.AudioBoo.Com

"The web platform that effortlessly allows you to record and upload audio for your friends, family or the rest of the world to hear"

To follow SureSkills Boos and hear what we have to say, what our delegates have to say & what are clients have to say visit - 

http://audioboo.fm/SureSkillsLtd

Let us know what you think and if you have any questions or queries at all or wish to discuss any of your current or future training requirements (including Online & Digital Marketing / Social Media Training) please dont hesitate to contact SureSkills at our Dublin Offices - 14 Fitzwilliam Place, Dublin 2 - 01 240 22 22 / Info@SureSkills.Com .

Tags: SureSkills, AudioBoo, Training & Development, Social Media, Contact SureSkillsIT Training & Consultancy, Steven Long

Tags: SureSkills, High Impact Leadership, Dr Jill Walker, 3 Day Program

• Service delivery and management
• Managing operations costs
• Application change management and infrastructure reliability
• Customer management and communications
• SLAs and internal structures to support delivery
• Accountability and governance structures
• Evaluation of service quality
• Carry out Fact Find (gap assessment) of current IT Service Management
• Establish / Optimise Service Support (SD, IM, PM) efficiency and effectiveness
• Establish / Optimise Service Transition (Change Management) efficiency and effectiveness
• Establish / Optimise Service Design efficiency & effectiveness – particularly in the context of cost
• Adapting ITIL® for SME (Realise the benefits with minimum overheads)
• Interim & Long Term Service Management resources

Tags: SureSkills, IT Training, IT, Business Skills, Productivity, ITIL, Service Quality

Business and Personal Skills
Increase organisational expertise in relevant areas
• Leadership
• Management skills
• Business communication
• Sales
• Project management, including PMP certification study guides

Desktop Skills
Train your employees to use the latest versions of Microsoft Office
• Access
• Excel
• Outlook
• PowerPoint
• Word

IT Professional Skills and Certification
Prepare your IT employees to gain top industry certifications
• Networking
• Programming
• CompTIA A+, Network+, Security+
• Microsoft MCTS, MCITP, MCSE
• Cisco CCNA, CCNP
• Information Technology Infrastructure Library (ITIL)

To discuss any of your current or future training and development needs - including Elearning Options - please dont hesitate to contact Steven Long at SureSkills, 01 240 22 38 / 0879896656 / Steven.Long@SureSkills.Com.

Tags: Training, SureSkills, ThirdForce, skills, Word, Excel, Outlook, PowerPoint, Microsoft, ITIL

Tags: SureSkills, Train the Trainer, FETAC, Level 6, 4 Day Certified