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Tags: SureSkills marketing

With our new radio adverts we are trying to make our marketing 'a conversation', and we are trying not to take ourselves too seriously.

In other words we want to skip the hard sell and to open a conversation with our customers and potential customers. Hopefully you will engage with us through new social media tools, the traditional telephone line and or a meeting with one of our team!

Oh! Our new website? Well you're almost in it!

Tags: news, accreditation, radio, campaign, website

Through ongoing IT, Business Skills & Online and Digital Marketing Training & Development - SureSkills are assisting to alleviate the New IT Skills Shortage in Ireland. 

Read article from Sunday Business Post - http://www.sbpost.ie/news/ireland/ireland-suffers-major-skills-shortage-52855.html

About SureSkills
SureSkills is an independent, owner managed company offering a wide range of IT Training, Business Skills Training and IT Services. Established in 1993 and headquartered on Dublin's Fitzwilliam Place, the company has not only grown its large training portfolio but has also been recognised as one of the most significant systems integrators in Ireland, with a number of key partnerships that place it in the top tier of professional service providers. 

IT Training: 
Having grown over the past number of years organically and through some strategic acquisitions – SureSkills can now boast a full suite of IT training that includes; VMware, Microsoft, Dell, ommVault, Cisco, ITIL, Prince2 (strengthened through the acquisition of ESMI), ECDL and many more. SureSkills long list of accreditations gives prospective clients peace of mind. Clients include government departments; corporate bodies and financial institutions. Services are provided to: Accenture, BT Solutions; the Central Bank; KPMG; Pioneer Investments; IBM; Microsoft; CIT Finance; Shannon Aerospace; NIIB; Sherry Fitzgerald; LGCSB; Bank of Ireland; Eircom; Reach; Maxol Group and many more. 

IT Services
SureSkills IT Services division has a number of core competencies including: complex infrastructure migrations, storage solutions design and implementation, disaster recovery and high availability, data lifecycle management, messaging solutions, project management, systems migration, security services, IT outsourcing and contract staff.

Business Skills Training
SureSkills Business Skills training division provides a comprehensive training schedule, the company also provides a fully managed training service and has extensive experience developing and implementing bespoke training solutions for its larger corporate clients. Providing cutting edge training and facilitation to improve organisational performance and achieve results. SureSkills Business Skills division enables people to develop their business skills, management decision making and commercial acumen. Our pragmatic approach creates immediate and sustainable benefits for organisations in both the public and private sectors. 

SureSkills Limited is a Private Limited Company  
registered at 14 Fitzwilliam Place, Dublin 2 
CRO Number 204821

Tags: SureSkills, IT Skills Shortage, IT Training, Steven Long, Training & Development, Dublin Based Training

As you know, SureSkills are Ireland's leading skills resource for VMware (training and consultancy) and in this regard we are delighted to announce that Andrew McDaniel has once again been acclaimed by Pearson VUE for his work as the top Instructor in Europe for VMware exam passes.

Andrew is a long serving senior member of the SureSkills team and is currently ranked 5th in the world (the highest ranked European instructor). SureSkills are delighted that Andrew continues to lead the way in VMware training and accreditation not just in Ireland but in the world.

Tags: VMware, SureSKills, VUE, Exam Vsphere, virtualisation

• Service delivery and management
• Managing operations costs
• Application change management and infrastructure reliability
• Customer management and communications
• SLAs and internal structures to support delivery
• Accountability and governance structures
• Evaluation of service quality
• Carry out Fact Find (gap assessment) of current IT Service Management
• Establish / Optimise Service Support (SD, IM, PM) efficiency and effectiveness
• Establish / Optimise Service Transition (Change Management) efficiency and effectiveness
• Establish / Optimise Service Design efficiency & effectiveness – particularly in the context of cost
• Adapting ITIL® for SME (Realise the benefits with minimum overheads)
• Interim & Long Term Service Management resources

Tags: SureSkills, IT Training, IT, Business Skills, Productivity, ITIL, Service Quality

SureSkills offer a comprehensive range of Professional IT & Business Skills training services. In addition to its highly acclaimed training division - the SureSkills Consulting Division has a number of core competencies including -

• Virtualisation,
• Complex Infrastructure Migrations,
• Storage Solutions Design and Implementation,
• Disaster Recovery
• Messaging Solutions
• Project Management
• Systems Migration
• IT Outsourcing & Training Soltutions

Contact Brian Kinsella / Ross Bolton at SureSkills for futher details - 01 240 22 22 / 01 240 22 28 / Brian.Kinsella@SureSkills.Com / Ross.Bolton@SureSkills.Com

Tags: SureSkills, Virtualisation, Professional IT, Business Skills, Disaster Recovery, IT Outsourcing, Project Management, Messaging Solutions

Did you know that SureSkills can assist and work with you to achieve your individual needs and organizational goals in all of the following areas -

1. Business Skills Training – Tailored Training, Personal Effectiveness, Sales & Finance, Leadership & Management, Project Management, FETAC & ILM Certification.
2. IT Training – Microsoft Applications, & Technical Training, VMware, CommVault, Cisco Training, ITIL, PRINCE2.
3. Online & Digital Marketing Training – Search Engine Optimization (SEO), Pay Per Click Marketing (PPC), Website Analytics, Organic Search Engine Growth, Website Development, Social Media, Online PR.
4. eLearning & Online Training Solutions – eLearning and Interactive Training Solutions that work for all your training requirements are now available from SureSkills in association with ThirdForce & MindLeaders.
5. SharePoint Training - SharePoint 2007 & 2010 technologies which cater for all types of SharePoint users from administrators right through to power users.
6. IT Consultancy – IT Infrastructure Design & Implementation, Email Solutions (MS Exchange), System Management Solutions, Data Management & Storage Solutions, Virtualization Solutions, Security & Encryption.

See our website at http://www.sureskills.com/ for further or to discuss any of the above, to schedule a call, or a meeting please contact me at Steven Long – 01 240 22 38 / 0879896656 / Steven.Long@SureSkills.Com.

I look forward to talking to you soon and should you have any questions or queries in the interim at all please don't hesitate to contact me.

Tags: SureSkills, MindLeaders, SharePoint, IT Training, FETAC, ILM, ThirdForce, IT Consultancy, Online and Digital Marketing Training

Attendance levels at the SureSkills “Benefits of ITIL®” complimentary breakfast briefing on Thursday 18th February demonstrated the continuing requirement for cost justification within the IT industry. The event was arranged by SureSkills to provide their customers and partners with insight into the relevance and value of the ITIL® framework for organisations seeking to meet the challenges of the current economic climate. It was attended by a cross section of large and small, public and private sector organisations. The event was facilitated by Bill Heffernan, a renowned expert with over 20 years service management experience. Bill delivers both SureSkills accredited ITIL® training to expert level and also delivers consulting services.

The session provided an overview of the ITIL® V3 service management framework, explaining the key components of the framework and highlighting differences between version 2 and 3. Bill then used real world examples from prior projects to demonstrate the value which can be achieved by leveraging guidance from ITIL®. The examples ranged from cost saving initiatives in a medium sized enterprise to programmes of activity to transform both public and private sector organisations. The final segment of the presentation focused on providing pragmatic advice on how to tailor guidance to fit your organisation, highlighting critical success factors and potential pit-falls.

Commenting on the breakfast session Ross Bolton, SureSkills Sales Director said “As the largest provider if ITIL training in Ireland we are delighted to host this event – the level of interest in ITIL is at an all time high. The continuing requirement for cost justification within the IT industry is the single biggest issue for managers; the ITIL framework is an important step in addressing this issue”.

The adoption of ITIL® within an organisation requires the development of internal capabilities, aligned with on-going improvement. The Q&A session for the forty attendees which concluded the event addressed education options to develop the internal capabilities and strategic roadmap considerations, including how to achieve quick wins to deliver immediate benefits.

Tags: SureSkills, ITIL

As one of Ireland's leading providers of ITIL and Prince2 Foundation and Manager training SureSkills is keen to remind all customers that the OGC (Office of Government Commerce) has announced that the ITIL product set will be managed as follows:
a. Withdrawal will be product based, with all language variants for individual qualifications and publications being removed at the same time.
b. Removal of version2 will complete on 30 June 2011. Specific product withdrawal will be as follows:
V2 Foundation to cease 30 June 2010
V2 Manager to cease 31 August 2010
V2 Practitioner to cease 31 Dec 2010
Foundation Bridge to cease 31 Dec 2010

For more details go to OGC website here.

Tags: Training, ITIL, Prince2, Manager, OGC, ITIL Product Set