SureSkills provides a comprehensive consulting and training programmes in all aspects of change management to minimize the impact.
For more than 18 years SureSkills has been training in the enterprise technologies that bring real efficiencies to your organisation.
ITIL® & PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom & other countries.
Configuration Management: The more you grow, the less you know... unless you are managing the recording and updating of your hardware and software. SureSkills offers expert configuration management to help you manage your operational performance.
Business Continuity Planning: We help organisations identify and address exposure to internal and external threats, and create a plan for you to stay in business in the event of disaster.
• Services are delivered by managing the components that make up the service. Many of these are technical components but the service also relies on other 'elements' including people, processes, documentation, etc.
• Configuration Management ensures we understand the components that make up the service and critically the relationships between the components, which allows the value to be delivered
• Change Management ensures that we only apply changes that add value and it ensures that we do not compromise the quality of the service when the change is being applied. Change management controls changes to the authorized 'components' or 'Configuration Items' within the environment
• Not only do we have to deliver services on a day to day basis, but we also need to ensure that these services can be available and can be used by the business in the event of a disaster.IT Service Continuity Management, works in conjunction with Business continuity to ensure that the business and associated IT services can be recovered in line with business requirements in the event of a disaster
• SureSkills can offer assistance whether you are developing a Business Continuity plan or an IT Continuity arrangements