Infrastructure & Professional IT Services
Managed IT Services & Support
Service & Project Management Consultancy
  • Our infrastructure & professional IT services team has nearly 20 years of international experience in providing solutions in; Virtualization, Storage Management and Business Continuity for business and enterprise environments.
  • As the leading supplier of ITIL & PRINCE2 training and consultancy in Ireland, SureSkills is in a unique position as a provider of Managed IT Services & Support. Our expertise means we can consistently provide the highest quality service at the best value for money.
  • Working with clients ranging from global organizations to government, universities and smaller organizations, we have the proven expertise to help you reach your technology and business goals.
  • Find out what makes SureSkills Consulting & Solutions an ideal partners to help with change projects in your organisation and the wider enterprise.

Service Desk

In keeping with SureSkills’ client base, our highly technical customer support teams comply with industry best practices for helpdesk and support team scheduling. Though trained to handle complex issues across a range of technologies that typically arise among our clients, SureSkills’ remote telephone helpdesk team and site-based IT support services remain among the most cost effective. 

Our expertise allows us to leverage our technical resources to provide the highest quality service at the best value for money.

SureSkills services include management oversight reporting of response/resolution times, utilization rates and support quality using our management and scheduling tools. These include Managed Service Desk Support, Remote Online Support, Application Support, CommVault® Authorized Support, and Partner Telephone Support.

If your organization’s critical IT infrastructure lacks internal support, SureSkills’ dedicated support desk may be the answer. Our engineers have the training and experience to deal with even the most complex problems, freeing your staff to focus on more productive work. 

Success Minimize

SureSkills’ success as an IT training and consultancy specialist spans nearly 20 years in the public and private sectors. 

Small wonder, then, that the SureSkills name is synonymous with experience, commitment and service, and that we are widely recognized for outstanding results and practical understanding – from the classroom to implementation. 

SureSkills is a leading supplier of ITIL® & PRINCE2® training and consultancy in Ireland, placing it in a unique position as a provider of Managed IT Services.