Infrastructure & Professional IT Services
Managed IT Services & Support
Service & Project Management Consultancy
  • Our infrastructure & professional IT services team has nearly 20 years of international experience in providing solutions in; Virtualization, Storage Management and Business Continuity for business and enterprise environments.
  • As the leading supplier of ITIL & PRINCE2 training and consultancy in Ireland, SureSkills is in a unique position as a provider of Managed IT Services & Support. Our expertise means we can consistently provide the highest quality service at the best value for money.
  • Working with clients ranging from global organizations to government, universities and smaller organizations, we have the proven expertise to help you reach your technology and business goals.
  • Find out what makes SureSkills Consulting & Solutions an ideal partners to help with change projects in your organisation and the wider enterprise.
IT Service Management Frameworks

• The management of IT services requires the integrations & application of people, process and technology

• Infrastructure Technology Service Management  (ITSM) is a complex discipline requiring varying skills, organization structures, work practices, technology types, etc.

• ITSM frameworks provide structured guidance which helps us decipher the specific needs of our organization and then describe proven approaches to meeting these needs

• Critically, frameworks can highlight what has worked for other organizations in the past

• They provide us with guidance which we adopt & adapt to meet the needs of our organization

• Frameworks offer "can do" rather than "must do" guidance