eLearning FAQ - Frequently Asked Questions about Off the Shelf eLearning

SureSkills is an accredited Training and IT services company dedicated to providing an exceptional customer experience.

We provide services in IT Services, Business Skills Training, IT Training, Bespoke Training, IT Consultancy and IT Deployment.

Is online learning a better use of my training budget than classroom learning?
Online learning can offer substantial savings and convenience advantages over bringing people into a classroom, especially if the people are geographically dispersed or have to travel to attend the training. Further savings are offered by benefits such as the on-demand availability of a comprehensive library of learning resources and the ability to access these resources anytime, anywhere.

What hardware and software do I need to have to use ThirdForce’s e-learning?
ThirdForce courses are hosted by ThirdForce as Software as a Service (SaaS), which means there’s no hardware or applications for your organisation to maintain. Administrators and learners use an Internet browser to access the courses. ThirdForce takes care of all the hosting requirements and maintenance.

How can our employees stay up-to-date on technology and the latest skills?
New ThirdForce courses and Reference Library books are added year-round to include the newest programmes and most in-demand topics. Employees can keep their skills current or learn new skills via the latest course releases. Your subscription to ThirdForce courses or the Reference Library includes these new releases, which will show up automatically in your course and book lists for you.

How can I help managers work more closely with their employees on their performance reviews and training?
Our products are designed to help foster not just learning, but a better learning environment. Our PLuS personalised learning plans and ThirdForce Central reports are designed to give managers a black-and-white list of plans and results to make it easier to talk about performance and goals.

How can I promote learning and e-learning to our employees?
A successful training programme requires more than just offering courses or classes. When you become a client of ThirdForce, we offer much more than just our products. For example, we provide:
• A team of support services associates to answer questions and personally work with you to promote your programme’s success.
• A library of content, including documents, templates, and sample promotional materials, to help promote and encourage a learning culture in your organisation.
• Tips, ideas, and suggestions to help you achieve your learning and organisational goals.
• Dedicated experts to help you integrate your e-learning courses with your existing learning and development programme.

Do we need a Learning Management System?
An LMS is the perfect tool to implement e-learning into your organisation. It allows you to deploy, track and manage your learning and development programme efficiently and easily. ThirdForce Central provides extensive reporting and learning management functionality. If however, your organisation already has an LMS in place, ThirdForce’s courses can be integrated into almost any existing set-up. We will even help your training administrators do this.

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