ITIL® - IT Service Management

ITIL® (IT Infrastructure Library) has been adopted as the standard for best practice in the provision of information technology services and consists of 5 volumes: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Today, ITIL® - the most widely recognised approach to IT Service Management in the world. 

Quality driven Service Management is a cornerstone of business success. ITIL has been designed to help organisations develop and manage their IT more efficiently and cost effectively. SureSkills is the leading Irish provider of IT Service Management training and consulting.

SureSkills is an accredited Training and IT services company dedicated to providing an exceptional customer experience.

We provide services in IT Services, Business Skills Training, IT Training, Bespoke Training, IT Consultancy and IT Deployment.

Course Title Code Location Duration Date Price Date Price Date Price Enquire
ITIL Classroom Training
Post Course Workshop SSI000     Please Call for Details  Enquire
Service Management Simulation SSI001S Dublin  1 day  Feb 23            Enquire
ITIL Operation Support & Analysis Exam SSI015E     Please Call for Details  Enquire
ITIL Classroom Training
ITIL Foundation SSI002 Belfast  3 days  Feb 27    May 21        Enquire
ITIL Foundation (PFH Cork) SSI002 Cork  3 days  Feb 27            Enquire
ITIL Foundation SSI002 Dublin  3 days  Feb 13    Mar 12    Apr 10    Enquire
ITIL Foundation SSI002 Dublin  3 days  May 14    Jun 11        Enquire
ITIL Foundation (Shannon/Limerick) SSI002 Limerick/Shannon  3 days  Feb 20            Enquire
ITIL Operational Support & Analysis SSI015 Dublin  4 days  May 28            Enquire
ITIL Release, Control & Validation SSI016 Dublin  4 days  Feb 20    Jul 23        Enquire
ITIL Service Transition SSI017 Dublin  3 days  Mar 12    Aug 13    Apr 30    Enquire
ITIL Service Strategy SSI018 Dublin  3 days  Jun 05    Mar 26        Enquire
ITIL Service Design SSI019 Dublin  3 days  Feb 13    Apr 02    Jul 16    Enquire
Service Design (Shannon/Limerick)
(3 2 )
SSI019 Dublin  2 days  Mar 29            Enquire
ITIL Service Operation SSI020 Dublin  3 days  Apr 16    May 03        Enquire
Continual Service Improvement (Shannon/Limerick) SSI021 Dublin  3 days  May 21    Feb 27    May 14    Enquire
ITIL Planning Protection & Optimisation SSI022 Dublin  4 days  Apr 23            Enquire
ITIL Service Offering & Agreements SSI023 Dublin  4 days  Aug 20    Apr 23        Enquire
ITIL Managing Across the Lifecycle SSI024 Dublin  5 days  Mar 26    Jun 18        Enquire
ITIL Exams
ITIL Service Strategy Exam SSI018E Dublin  1 day  Feb 10            Enquire
ITIL Service Design Exam SSI019E Dublin  1 day  Feb 03            Enquire
ITIL Service Operation Exam SSI020E     Please Call for Details  Enquire
ITIL Continual Service Improvement Exam SSI021E     Please Call for Details  Enquire
Six Sigma
Six Sigma - White Belt SSI032     Please Call for Details  Enquire
Six Sigma SSI032A     Please Call for Details  Enquire
Six Sigma - Yellow Belt SSI033     Please Call for Details  Enquire
Course Title Code Location € Price £ Price         Enquire
ITIL Version 2 Foundation Certificate EX0-100 SRS.ITILCE.M08 Online €Enq. £Enq.        
ITIL Version 3 Foundation Certificate EX0-101 SRS.3ITILC.HT1 Online €Enq. £Enq.