Our Sales & Support solutions specifically provide training within the niche technical areas of Original Equipment Manufacturers, Hardware Manufacturers and Software Development and related technical organizations, channel partners and customers.
Unique challenges exist in this industry, in which we are steeped and committed to continually developing expertise as a company and furthermore as subject matter experts. This valuable knowledge allows us to understand the organisations and their learning and development needs. Along with expanding objectives to incorporate scalable models within the organization itself, we create solutions which can connect customer organisations incorporating both target customers and customers whose target market is the OEM or hardware/software itself.
‘Go to market’ training for a technical sales audience, training and tech support for IT technical support are L&D areas which need to be addressed. This training is not only an in-house requirement but by extension, supports target audience organizations of the OEMs themselves.
We provide learning support as a business extension. Our in-house expertise provides the IT business intelligence information which surrounds IT products. Combining this expertise with instructional design processes, we deliver learning solutions that take the pain away from L&D in this area. We are familiar with the training requirements and rigor needed to train the global support audience to ensure knowledge readiness for a global launch.
Our understanding of the IT industry is invaluable. This knowledge base means that we not only focus on the product at hand, but also consider the overall breadth of the bigger picture and how this product fits in with the data centre. We understand the exigencies of short Ready-to-Ship timescales and design accelerated learning programmes which target the priority teams first.
We strive to support your business as an extension of your Learning & Development team, enabling your global team to sell faster and impart knowledge faster.