A key requirement of business today is the focus on better management of IT processes. This means doing more with fewer resources, and doing it faster, easier and more cost effectively. It was in recognition of this changed emphasis that SureSkills in 2010 acquired Ireland’s top ITIL® and PRINCE2® training company, ESMI (Effective Service Management Ireland).



We offer comprehensive services covering the most important best practice frameworks, standards & methodologies in IT management.
Strategic training and certification packages cover ITSM, ITIL Foundation Certificate, ITIL Service Manager Certification and ISO/IEC 20000.