Service & Project Management Consultancy

SureSkills, partly through its acquisition of ESMI, has many years of practical experience in all aspects of Service Management, ITIL and IT governance.

Through our experience in working with clients ranging from global organizations to central and local government, universities and smaller organizations, we have acquired the expertise to help you reach your technology and business goals.

Furthermore, we ensure your own staff are fully involved in the attainment process and that the learning remains within your organization.

Our Service Management consulting division focuses on helping our customers get the best out of IT.

We've been helping our customers successfully deliver ITSM strategies and therefore have unparalleled expertise in the ITSM industry.

Baselines & Gap Analysis

The baseline and gap assessments provide an objective external assessment to validate current state, identify opportunities to improve, or provide a reference

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IT Strategy Generation

You have a business mission, vision, and goals. We can align your IT systems and people with the broader business purpose and articulate that alignment

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FETAC ITIL Case Study

FETAC (Further Education & Training Awards Council) is a statutory body established by the Irish Minister for Education and is the national awarding body
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ESA ITIL Case Study

The European Space Agency (ESA) is an inter-governmental agency established in 1975 in order to promote the exploration of space.

It has been
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