Blog Archive - prior to Nov 2018



Join us at Legal Island’s Annual Review of Employment Law in November

Adam McElligott 0 382

 

SureSkills is sponsoring The Annual Review of Employment Law 2017 which looks at HR and employment law developments. Organised by Legal Island, these events will help you can get ready for more rules on mandatory retirement and casualization of employment. If you’re not already prepared, you must now get your organization GDPR-proofed: the EU General Data Protection Regulation and €20m fines are on the way for data breaches from May 2018.

 

Belfast Post Event: 10 Ways Service Management Can Help Your Organisation Deal with GDPR

Adam McElligott 0 519


Following the success of our first GDPR event in Dublin, Thursday 19th October seen SMPM and GDPR experts Ruaidhri McSharry (Director of Service Management at SureSkills) and Carlos Da Silva (Service Management and GDPR specialist) once again highlight the implications for Service Managers, Business Analysts and Project Managers regarding GDPR and the role that Best Practice can play in addressing GDPR issues to almost 60 people from a variety of sectors in Belfast’s Europa Hotel.
Following the success of our first GDPR event in Dublin, Thursday 19th October seen SMPM and GDPR experts Ruaidhri McSharry (Director of Service Management at SureSkills) and Carlos Da Silva (Service Management and GDPR specialist) once again highlight the implications for Service Managers, Business Analysts and Project Managers regarding GDPR and the role that Best Practice can play in addressing GDPR issues to almost 60 people from a variety of sectors in Belfast’s Europa Hotel.

Following the success of our first GDPR event in Dublin, Thursday 19th October seen SMPM and GDPR experts Ruaidhri McSharry (Director of Service Management at SureSkills) and Carlos Da Silva (Service Management and GDPR specialist) once again highlight the implications for Service Managers, Business

13 Essential Pointers on GDPR – May 2018

Adam McElligott 0 935

On 25th May 2018, The General Data Protection Regulation (GDPR) will be enforced to harmonize data privacy laws across Europe, to protect and empower all EU citizens’ data privacy and to reshape the way organizations across the region approach data privacy. By incorporating GDPR’s principles into how your organisation works will make this a key differentiator to your customers and your business. In essence the way GDPR is looked at will define the cost and value for any organization.  Follow our 13 essential pointers on how you and your organization can be GDPR ready for May 2018

10 Ways Service Management Can Help Your Organisation Deal with GDPR - Post Event

Adam McElligott 0 762

On Tuesday 19th September, SMPM and GDPR experts discussed the implications for Service Managers, Business Analysts and Project Managers in relation to GDPR and the role that Best Practice can play in addressing GDPR issues to over 70 people from a variety of sectors. 

Presented by Ruaidhri McSharry (Director of Service Management at SureSkills), Jim Friars (CEO of Irish Computer Society), and Carlos Da Silva (Service Management and GDPR specialist), the event focused on helping delegates develop a greater awareness of GDPR in the context of themselves and their business. This understanding is a fundamental first step to the effective development of a GDPR plan and process for any business or organization

Why SaaS companies need to shift to Modular content design

Adam McElligott 0 498

In our last article we discussed the role Competency Based Learning plays in customer success and explained how to put users and business outcomes at the centre of your learning strategies. A pre-requisite for implementing a Competency Based Learning approach is designing and developing modular, agile assets. In this article, we’ll take a closer look at Modular Learning, how it differs from traditional e-learning and how it can drive accelerated adoption, user retention and user satisfaction for SaaS products.

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