Service Management & Project Management

Our focus is delivering true measurable business value from our clients’ technology, people

and processes. SureSkills is an accredited training provider of best practices for Service

Management (ITIL), Project Management (PRINCE2 & PMP) and Cyber Security (Resilia).

Robust Framework

The consumerisation of IT has empowered and emboldened end users on technology. So that users today embrace technology and are largely comfortable with the pace at which it is changing – in fact some are even demanding a greater pace of change. Our IT service management using ITIL provides a robust framework for identifying, planning, delivering and supporting IT services that can be adapted and applied to all business and organisational environments.

Project Approach

Whether you are commissioning a new datacentre or developing new software, Project Management is all about the effective management of change which in turn provides a systematic approach to managing and controlling different types of projects and different types of change. SureSkills approach to project management is founded on PRINCE2. Ensuring that your projects, whatever the size or complexity, reap the benefits our experience and qualifications.

Cyber Strategy

As the range and complexity of cyber threats has increased, the approach to managing the risks has also evolved and matured. RESILIA™ is a complete, collaborative risk-based approach involving every stakeholder in the organisation. AXELOS' RESILIA™ best practice works with every part of the organisation; information security, IT development, product owners, customer operations and business support (including finance and risk).

Not convinced? Take a look at the full case study and see how our expertise can solve your business challenges.