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Competency Based Learning (CBL)




Competency Based Learning ICON

About Competency Based Learning

Competency Based Learning (CBL) is a user-centric approach to workplace learning that accelerates learners progress to mastery of a competency, regardless of the time, place and pace of learning. Shifting from product-focused learning to user-centric learning, and tailoring educational content for individual’s needs, can dramatically increase engagement and completion rates.

CAPID Milestone Outputs

How it works

All learners are unique – they have different roles, levels of experience and knowledge, work in different environments, and have different preferences for how they consume learning. For example, learners who have used a product before and prefer ‘just-in-time’ content have very different learning requirements than a first-time user in an enterprise that mandates formal on-boarding training.

What we do

SureSkills is a trusted learning partner for many of the world's leading technology companies and can help you implement a Competency Based Learning Strategy. 

1. Establish Competency Frameworks 

We establish the skills necessary for success and develop a competency framework that becomes a template for customized content development. We assign levels from beginner through to mastery to each competency established in the framework, and define the tasks a learner has to complete to demonstrate each level. This template can be changed over time as new features are added and new skills are required. 

2. Develop Modular Learning Assets

Once we have identified the initial competency framework, we work with you to build modular learning assets at the task level. These assets can include video, simulations, eLearning, knowledge checks and assessments based on the competency based framework. 

3. Education Lifecycle Management 

We help organizations make sure education content is always up-to-date. Education Lifecycle Management integrates learning asset delivery into your internal processes to ensure education content is available at the release of every new iteration of the service.

Get in touch to learn more about the insight, inspiration and advice that our team can bring to your next sales and partner enablement project.