Our
Approach

SureSkills empowers organisations to advance their world, their people and their goals through the power of technology and learning

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EDUCATE

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EDUCATE is all about delivering high impact multi-modal training through formal and informal design, develop and delivery services (complete with vendor certifications). We are now offering a full suite of IT (applications and technical), Service Management, Digital Marketing, and Business Skills training that includes; VMware, Microsoft, Amazon Web Services (AWS), Dell, CommVault, ITIL, PRINCE2, Business Analysis and many more. 


In Training & Certification, we deploy training and certification solutions closely aligned to your strategic business and educational goals. These include:

  • Custom Training Content and Curriculum Development. Using our industry leading CAP/id2 Agile Instructional System Design (ISD) methodology, we design around 6,500 hours of custom classroom and eLearning content each year.

  • Industry leading Instructional System Design. We partner with you to transform and optimise your intellectual capital and proprietary knowledge into competitively focused assets. Our rigorous dual approach to instructional system design and project management process using CAP/id2, ensures custom content is delivered on time, on budget and on message.

  • Converged Learning. Our design team can transform your content for Web 3.0 capabilities, employing a blend of formal/informal education assets, social networks, gamification and virtual worlds to deliver a converged and immersive learning experience.

  • Content Localization. We integrate content localization earlier within the project lifecycle. Working this way gets global content to diverse audiences much faster.

  • Off-the-Shelf Curriculum. We offer more than 100 titles of proprietary and Commercial of the Shelf (COTS) Industry IT related library content, including a specialized curriculum.


Educate through

  • Formal, Structured Education Programs, such as Onboarding, Core, Compliance

  • Multi-Modality: Blended, ILT, Remote-ILT, Web Self Service, ELearning


ENABLE
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ENABLE is how we provide our clients with 24/7 global coverage to manage, administer, maintain and optimize Learning and Content Management System (L/CMS) also with associated program content.


Learner Help Desk - Our help desk team is available to manage and resolve LMS related issues or questions you may have about your  L/CMS system or training program content.

L/CMS Administration - Our dedicated L/CMS administrative support team gives tiered support to ensure your L/CMS is functioning optimally.

Content Management Support - Education and enablement programs constantly evolve. Our Content Management Support service gives you access to IT consultants for changing technology, business and audience needs.

Technical Support - LMS also need to develop in line with evolving needs. Technical Support provides you with access to our technical consultants so they can develop your LMS through services such as: e-Content Conversion Services

  • Customization and Integration Services

  • Migration Services

  • Tracking, Reporting and Analytics


Enablement through -

  • Product/Solution launch centric Interventions

  • Multi-Modality; Blended, ILT, Remote-ILT, ELearning & Web Self Service.

ENGAGE
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ENGAGE provides a fully committed managed service offer for all your Training & Certification requirements. Designed to focus on matching (AS-IS) or exceeding (TO-BE) expectations, we can:


  • Provide a full or partially managed service for your Education, Enablement or Engagement program(s)

  • Provide enhanced quality and a better Training & Certification Customer Experience (CE)

  • Have the ability and agility to meet clients’ on-going requirements, including scalability and flexibility, to meet changeable business demands

  • Meet and/or exceed agreed service levels

  • Innovate across different media to drive increased consumption and maximise the impact of effective content

  • Deliver business and educational value as a distinct competitive advantage for our clients


Engagement through

  • Informal Community based learning & engagement.

  • Multi-Modality; Social Learning – Micro-Blogs, Forums, Social Networks, Social News, Sharing

As a long time training partner of many of the world's leading vendors, SureSkills has the skills and experience needed to help candidates reap the benefits of maintaining or upgrading current certification.

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