Saba and SureSkills To Bring Intelligent Talent Management Solutions To Ireland Friday, April 17, 20150

Saba and SureSkills To Bring Intelligent Talent Management Solutions To Ireland

Companies to Deliver Cloud Solutions that Focus on the Continuous Learning, Engagement and Development of the Entire Workforce

Bracknell, UK – 17th of April, 2015 – Saba, a global leader in cloud-based intelligent talent management solutions, announced today that it has chosen SureSkills Limited as a solution provider and reseller in EMEA. Founded in 1993, SureSkills provides a portfolio of services in training and certification; IT consultancy and corporate education services for many of the world’s leading Fortune 500 companies.

Skype For Business Has Arrived Friday, April 17, 20150

Skype For Business Has Arrived

For any business that currently uses Microsoft Lync video and Web conferencing platform, April 14th brings a changeover to Skype for Business.

Redmond is rolling out the new Skype for Business client as part of its April monthly update for Office 2013 and Office 365 users worldwide. The rollout is expected to be complete by the end of May, at which point all businesses using Lync Online will be transitioned over to Skype for Business.

AXELOS Announce New ITIL Practitioner Level Friday, April 10, 20150

AXELOS Announce New ITIL Practitioner Level

ITIL Practitioner level is being developed to help organisations and individuals increase the value they obtain from using ITIL.

This is achieved by offering additional practical guidance to adopt and adapt the framework to support the business. It will be the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM) and the business value of well-designed and delivered services.

Catch the Full Value of Simpana®Software with CommVault® Thursday, March 19, 20150

Catch the Full Value of Simpana®Software with CommVault®

There are numerous data management and protection software products that have been around for many years. Most IT staffs are familiar with the basic conceptsof data management and protection, and have various degree of expertise with their current legacy products. Like a new car, CommVault’s technology is a distinct departure from the norm and takes data management and protection to a new and higher level. Hence, experience in a company’s legacy data management and protection product is most likely not sufficient to make effective use of the robust features and functionality of the CommVault® Simpana® software suite.

Implementing Your Cloud Strategy Through Best Practice Methodologies - Post Event Monday, March 16, 20150

Implementing Your Cloud Strategy Through Best Practice Methodologies - Post Event

SureSkills recently organised an unmissable event where SME's took the attendees through three interactive presentations which included Phil Hearsum, ITSM Portfolio Manager for AXELOS, discussing how cloud computing is a disruptive innovation and what it means to IT organizations across the globe. Phil then explored the effect of the cloud on existing best practice frameworks such as ITIL and shared examples of how to adapt the existing framework. Next was our very own Ruaidhri McSharry, COO of SureSkills, who took us through the facts about getting business value from best practice. Last but not least was Ian Fitzgerald, Director of Cloud Platform Services at EMC.

Tuesday, March 10, 2015

IT Service Management oils the growth of a global car fleet company

With the global fleet management industry expected to grow from $12.06bn in 2014 to $35.35bn by 2019, organizations involved in car leasing are being urged to recognize the importance of a quality, structured IT Service Management (ITSM) system during periods of growth. Sandra Duigenan, the Service Delivery Manager responsible for the Service Support Department which sits in the Customer Experience Division of LeasePlan Information Services (LPIS) shares her experiences in this insightful case study.


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