Dr. Keith Keating (BDO Canada): How Learning Changes Lives

Our guest this week is Dr. Keith Keating, CLO at BDO Canada and an influential author whose latest book, Hidden Value, reveals how learning can drive tangible business outcomes that traditional metrics often miss—turning capability building into a true competitive advantage.

(Sidenote: for anyone attending Devlearn in the coming weeks, Keith will be the keynote speaker there, which is super exciting.)

In this conversation we dig into three big themes:

• Learning how to learn

Practical ways to build meta-skills like reflection, inquiry, and transfer so people get better at getting better.

• Owning the hard parts

Reframing career challenges as chapters in a longer growth journey, how authenticity turns setbacks into capability

• Storytelling for impact: 

Crafting narratives that connect learning to outcomes leaders care about, productivity, agility, and client value—so L&D earns attention and investment.

It’s a thoughtful, actionable playbook for anyone leading learning in the real world. Enjoy!