Extended
Workforce
Solutions

Learning & Development
Staff Augmentation

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Access Specialist
Capability Without
Increasing Headcount

Finding the right expertise at the right time is one of the biggest challenges facing learning, technology and transformation teams. Recruitment takes time, specialist talent can be difficult to source, and project demands rarely align with permanent hiring plans.

SureSkills Extended Workforce Solutions (EWS) sources, employs and manages specialist resources on your behalf, giving you the capability you need while removing the administrative, payroll and HR overhead associated with traditional hiring. You gain the capability. We manage the employment and operational overhead.

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Traditional Hiring vs SureSkills EWS

EWS gives organisations access to specialist talent while reducing the time,
administration and long-term commitment associated with direct hiring.

Traditional Hiring
SureSkills Extended Workforce Solutions
You recruit and hire directly
SureSkills sources and provides the resource
You manage employment contracts
SureSkills manages the employment relationship
You handle payroll and HR administration
SureSkills manages payroll and administration
You carry the ongoing employment overhead
SureSkills manages the operational overhead
Permanent headcount may be required
Access capability without increasing headcount
Recruitment can take months
Rapid access to specialist resources
Harder to scale up or down
Flexible support aligned to changing demand
Trusted by Organisations Facing Critical Resource Challenges

"Without SureSkills, I would not have been able to quickly onboard and provision the quantity and quality of people I needed to meet the urgent demands of the business"

Denilson Camillo
Director, Cloud Partner Enablement

L&D Staff Augmentation
Without the Employment
Overhead

Our Learning & Development Staff Augmentation service provides access to experienced professionals who integrate into your team while remaining employed and managed by SureSkills.

Increase capacity without increasing permanent headcount

Access specialist skills when internal expertise is unavailable

Reduce recruitment timelines

Avoid payroll and employment administration

Scale resources based on project demand

Support short-term, fixed-term and long-term initiatives

Fill critical skills gaps quickly

Specialist Capability Available
When You Need It

Whether you need a single specialist, interim expertise or an entire
project team, SureSkills provides access to experienced professionals
across learning, technology and transformation disciplines.

Specialist Skills Gaps

When critical expertise is unavailable internally and projects cannot wait for lengthy recruitment processes.

Learning Transformation Programmes

When additional learning consultants, instructional designers or programme specialists are needed to support large-scale initiatives.

LMS and Learning Technology Projects

When specialist LMS administrators, implementation consultants or platform experts are required for migrations, upgrades or ongoing support.

Resource Constraints

When internal teams are stretched beyond capacity and additional support is needed to maintain delivery schedules.

Temporary Cover

When maternity leave, employee turnover, secondments or long-term absence create resource gaps.

Hiring Restrictions

When organisations need specialist capability but cannot justify or approve additional permanent headcount.

When to Use Extended Workforce Solutions

Organisations typically engage EWS when they need additional expertise,
temporary support or increased delivery capacity.

Learning & Development
Capability

Experienced learning professionals who design, build and deliver outcomes across the full learning lifecycle.

Capability Area
Typical Roles
Learning Strategy & Consulting
Learning Consultants, Learning Strategists, Learning Business Partners
Learning Design
Instructional Designers, Learning Experience Designers, Curriculum Designers
Learning Development
eLearning Developers, Digital Learning Specialists, Content Developers, Lab Architects, Lab Developers
Learning Delivery
Facilitators, Trainers, Coaches
Learning Operations
Learning Managers, Learning Administrators, Learning Coordinators

Learning Project and Programme Management

Access experienced project managers and programme managers to lead complex learning initiatives, technology deployments and enterprise rollouts.

Capability Area
Typical Roles
Programme Leadership
Programme Managers, Workstream Leads, PMO Leads
Project Delivery
Project Managers, Project Coordinators, Business Analysts
Enterprise Rollouts
Implementation Leads, Deployment Managers, Release Managers

Learning Content Development

Increase instructional design and eLearning development capacity to accelerate content production and reduce delivery bottlenecks.

Capability Area
Typical Roles
Instructional Design
Instructional Designers, Learning Experience Designers
eLearning Development
eLearning Developers, Storyline Developers, Rise Developers
Media
Video Producers, Graphic Designers, Motion Designers

Learning Lab Development

Increase capability to design, build and maintain hands-on learning lab environments, enabling scalable practical learning experiences and reducing time to launch.

Capability Area
Typical Roles
Lab Architecture
Lab Architects, Cloud Lab Engineers
Lab Development
Lab Developers, Automation Engineers
Lab Operations
Lab Administrators, Environment Support Specialists

LMS Implementations and Migrations

Deploy experienced LMS specialists, project managers and implementation consultants to support platform selection, implementation, migration, optimisation and administration.

Capability Area
Typical Roles
Platform Implementation
LMS Implementation Consultants, Solution Architects
Data and Migration
Migration Specialists, Integration Engineers, Data Analysts
Optimisation & Admin
LMS Administrators, Platform Specialists, Reporting Analysts

Change and Adoption Initiatives

Support organisational change, communications and adoption programmes with experienced specialists who help drive engagement and business readiness.

Capability Area
Typical Roles
Change Management
Change Managers, Adoption Leads, Business Readiness Specialists
Communications
Internal Comms Specialists, Engagement Leads, Copywriters
Enablement
Enablement Managers, Train-the-Trainer Specialists

Learning Operations Support

Access learning administrators, coordinators and platform specialists to maintain continuity and improve operational efficiency.

Capability Area
Typical Roles
Administration
Learning Administrators, Scheduling Coordinators
Coordination
Learning Coordinators, Vendor Coordinators
Reporting & Support
Reporting Analysts, Helpdesk and Learner Support Specialists

Flexible Workforce Solutions
for Project-Based Needs

Every organisation has different workforce requirements. Our flexible
engagement models allow you to access capability in the way
that best suits your business.

Individual specialist resources

Dedicated project teams

Fixed-term engagements

Full-time or part-time support

Remote, hybrid or onsite delivery

Why Organisations Choose SureSkills EWS

Specialist Learning Expertise

We understand learning, workforce capability and organisational transformation because it is at the core of what we do.

Reduced Administrative Burden

SureSkills manages employment, payroll, contracts and ongoing resource administration.

Faster Access to Talent

Our established talent network enables organisations to access specialist skills more quickly than traditional recruitment processes.

Flexible Workforce Planning

Scale resources up or down as priorities and project requirements change.

Lower Employment Risk

Access capability without the long-term obligations associated with permanent hiring.

Trusted Delivery Partner

For more than 25 years, organisations have relied on SureSkills to build capability, support transformation and deliver successful workforce outcomes.

Frequently Asked Questions
About Staff Augmentation

Learning & Development Staff Augmentation is a workforce model that enables organisations to add specialist learning resources to their existing teams without directly employing additional staff.

The resource remains employed by SureSkills throughout the engagement.

Yes. Resources integrate into your existing teams, processes and ways of working while remaining employed and supported by SureSkills.

No. Recruitment focuses on filling permanent positions. EWS provides access to specialist capability while SureSkills manages the employment relationship.

Yes. EWS can support short-term assignments, fixed-term engagements and long-term programmes.

Yes. We can provide individual specialists or assemble multidisciplinary teams depending on your requirements.

Case Study

How Google Cloud Keeps
Learning Content
Relevant at Scale

The world moves fast. Cloud computing moves even faster. Google Cloud had a big challenge: keeping its technical training ecosystem sharp, relevant, and scalable without ballooning its workforce.

Read Our Case Study »
Service

Stay Ahead with
Always-Updated Content

Outdated materials can hold your learners back. Our Content Maintenance service is your key to ensuring your training content stays relevant, accurate, and aligned with industry trends. With us handling the updates, you can focus on delivering impactful learning while we keep your resources fresh.

Learn more about content maintenance services »
Stay Ahead with Always-Updated Content

Need Specialist Capability
Without Adding Headcount?

Whether you are filling a critical skills gap, supporting a major project or looking to increase capacity,
SureSkills Extended Workforce Solutions can help. Speak to our team about your requirements today.

Speak to Our Team »