SuperUser Account / Tuesday, March 10, 2015 / Categories: Consulting & Solutions Cloud computing is a disruptive innovation - ITIL best practice helps you adapt This white paper sets out to describe at a high level what cloud computing is, how cloud computing is a disruptive innovation and what this means to IT organizations across the globe. Under examination will be the effect of cloud computing on existing IT management practices, including IT service management (ITSM) and ITIL best practices. This paper contains a number of real-life examples where current approaches require some adaption to cater for cloud computing. The summary concludes with an approach on how an IT organization can retain its current ITIL best practices in an environment using and adopting cloud computing and cloud based services. Click on the cover to open the full text of the case study. Previous Article Discounts Across Our Entire Range Of Microsoft Technical Courses Next Article IT Service Management oils the growth of a global car fleet company Print 1488 Rate this article: No rating